Privacy & Cookies Policy

This Privacy and Cookies Policy is intended to explain how we collect, use and share your personal information and what your rights are in relation to how we use your information.

  1. Who We Are
    1. Modular Law Limited, trading as Modular Law (the ‘Firm’) is a limited company registered in England and Wales with registration number 10977301. The Firm’s registered office is at 29 Amethyst Road, Newcastle Business Park, Newcastle Upon Tyne, United Kingdom, NE4 7YL.
    2. The Firm is the ‘Controller’ for data protection purposes. This means that the Firm collects and holds your information and decides what it will be used for. The Firm is subject to the requirements of data protection legislation applicable to the UK and must use your personal data in accordance with the law. The Firm is registered with the Information Commissioner’s Office (ICO), with registration number ZA353950.
  2. How You Can Contact Us
    1. Steven Strassheim, Director and Founder of the Firm is its Data Protection Manager and you can contact him to discuss this Privacy and Cookies Policy and any data protection related issues or queries.
      Telephone: 0191 603 1145
      Email: enquiries@modularlaw.com
      Post: 29 Riverside Studios, Amethyst Road, Newcastle Business Park, Newcastle upon Tyne, NE4 7YL
  3. Changes to the Privacy Policy and Your Duty to Inform us of Changes
    1. We keep our Privacy and Cookies Policy under regular review and will make changes to it where necessary without notifying you. It is your responsibility to ensure that you review this Privacy and Cookies Policy at regular intervals so that you are aware of its terms. This version was last updated in April 2019.
    2. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
  4. Cookies
    1. Analytics
      1. When you visit our website, we use Google Analytics (a third-party service) to collect standard internet log information and details of visitor behaviour patterns. We do this so that we can find out how people use our website e.g. how many people visit our website and which areas they look at.
      2. We have anonymised this information by ensuring that your IP address cannot be identified.
      3. The information generated by Google Analytics is transmitted to and stored by Google on servers in the United States. Google adheres to EU-US Privacy Shield Framework which puts it under an obligation to meet certain security standards approved by the EU. Google will use the information on behalf of the Firm for the purposes of evaluating your use of the website, compiling reports on website activity for us and providing us with other services relating to website activity and internet usage.
      4. You may refuse the use of the cookies used by Google Analytics via the settings in your browser. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
      5. Our lawful basis for using your information in this way will be two-fold:
        1. For our legitimate interests in understanding how our website is used; and
        2. For recording your consent to our use of cookies pursuant to this Privacy and Cookie Policy.
    2. How we use cookies
      1. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
      2. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by us to your computer and will be stored on your computer until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when you leave our site.
      3. We use both session cookies and persistent cookies on this website. This list below explains the cookies we use and why:
        1. _ga – This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It is set to expire after 2 years.
        2. _gid – This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. It is set to expire after 24 hours.
        3. DYNSRV – This cookie is used for load balancing to manage server traffic demand. Its purpose is to improve the performance of the website.
        4. notification-banner-cookies – This cookie is used to remember when you have dismissed our cookie policy notice, and prevent it from showing again. It is set to expire after 30 days.
      4. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org
      5. Our lawful basis for using your information in this way is for our legitimate interests in ensuring that our website works efficiently but you are free to opt out of cookies as detailed above.
    3. Contacting us via our website
      1. If you submit your personal details to us by completing and submitting our contact form, we will use your information to:
        1. Contact you to respond to your request for contact;
        2. Send information to you about the firm and its services, where you have given us express authority to do so.
      2. We will add your contact details to our electronic client database and keep them for as long as you provide your consent for us to use your contact details in this way.
      3. Our lawful basis for using your information in this way will be two-fold:
        1. For our legitimate interests in marketing our services; and
        2. Upon your express consent (where required by law).
        3. Will not share information received through our contact form with any third party unless you expressly authorise us to do so or we are required by law.
  5. International Transfers
    1. We may transfer your data outside of the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
      1. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
      2. Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
      3. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
    2. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
  6. If You Are a Client of The Firm
    1. We keep your information confidential and will not disclose it to third parties unless disclosure is:
      1. Authorised by you;
      2. Necessary as part of the legal services we are providing to you;
      3. Required by law or our professional rules;
      4. Necessary for the purposes of our legitimate interests or those of a third party (in other words, we have a compelling justification for the disclosure); or
      5. Necessary to protect your vital interests or those of another person i.e. to protect a life.
    2. We use your information primarily to provide legal services to you. We also use your information for accounting and billing purposes, to comply with our legal and regulatory obligations, and to manage our business effectively. With your authority, we may also send you information about our services or events that we think may be of interest to you. We will seek your written consent to do this.
    3. We may, on your authority, work with other professionals to progress your matter, and may need to disclose relevant information about you to them. Examples include barristers, experts, costs specialists, other lawyers etc. We will seek your written consent to do this.
    4. Where there is another party to your matter (i.e. the other party in a contract negotiation), we will liaise with their legal representative (or the third party directly if they are not represented) in order to progress your matter. This may involve us disclosing relevant information about you, to this party in order for us to provide our legal services to you. Please contact us if you have any queries about this.
    5. Sometimes it may be necessary to outsource part of our work to other people or companies to improve efficiency and your client experience. We will always carry out due diligence and obtain confidentiality agreements from such outsourced providers. We will seek your written consent as to whether you are happy for us to outsource relevant aspects of your file as appropriate to our providers.
    6. The Firm may become subject to periodic checks by Law Society approved consultants and/or assessors and compliance specialists that we engage the support of. This could mean that your file is selected for checking, in which case we would need your consent for the checking to occur. All such checks are conducted by individuals who have entered into a confidentiality agreement with the Firm. We will seek your consent confirming that you are happy for your file to be selected for file auditing and vetting. If you refuse to give us consent to checks, your refusal will not affect the way your case is handled in any way.
    7. We will correspond with you by email, unless you advise us in writing that you do not wish us to do so. You acknowledge that email may not be secure. Email will be treated as written correspondence and we are entitled to assume that the purported sender of an email is the actual sender and that any express or implied approval or authority referred to in an email has been validly given. The Firm may monitor and read any email correspondence travelling between you and any mail recipient at the Firm as part of its monitoring activities to ensure compliance with its Information Management & Security Policy.
    8. Where you provide us with an email addresses for sending material to, you are responsible for ensuring that your arrangements are sufficiently secure and confidential to protect your interests. You must tell us if this method of communication is not secure so that can use an alternative method.
    9. The Internet is not secure and there are risks if you send sensitive information in this manner or you ask us to do so. Please be aware that the data we send by email is not routinely encrypted.
    10. We will take reasonable steps to protect the integrity of our computer systems by screening for viruses on email sent or received. We expect you to do the same for your computer systems.
    11. We will never contact you by email to tell you that our bank details have changed. If you receive any communications purporting to be from this firm that you deem suspicious or have any concerns about (however slight), please contact us by telephone straightaway.
    12. During the progress of your matter, we may hold your information both electronically and in paper format. We will use all reasonable measures to ensure that your information remains confidential and will advise you immediately if we believe that any of your information has been released. We have procedures in place with our staff members to ensure that your information is only seen by members of staff who have a legitimate reason for accessing your file, such as fee earners and support staff working on your file and senior members of the firm for the purposes of supervision, checking your file for quality purposes or to deal with any complaints.
    13. Once your matter has concluded, we will hold your files on our file management systems for at least 6 years from the date that the matter is closed in line with our retention periods. After that period has elapsed, we will destroy your file securely and delete it from our electronic records. Once that has happened, your file will no longer be available.
  7. If You Are a Third Party
    1. We will receive information (including personal data) about third parties that are involved with our clients’ matters. We will primarily receive information about you from your legal representative, unless you are unrepresented and provide this to us directly.
    2. We receive this information so that we can provide legal services to our client and therefore our legal basis for processing your information is to perform the contract that we have with our client for legal services. Your legal representative (if you have one) should have informed you of their purposes for processing personal data and explained that they would need to share your information with us to progress your matter.
    3. We keep your information confidential and will not disclose it to third parties unless disclosure is:
      1. Authorised by you;
      2. Necessary for the performance of a contract;
      3. required by law or our professional rules;
      4. Necessary for the purposes of our legitimate interests or those of a third party (in other words, we have a compelling justification for the disclosure); or
      5. Necessary to protect your vital interests or those of another person i.e. to protect a life.
    4. During the progress of our clients’ matters, we may hold your information both electronically and in paper format. We will use all reasonable measures to ensure that your personal data remains confidential and will advise you immediately if we believe that such confidentiality has been breached. We have procedures in place with our staff members to ensure that your information is only seen by members of staff who have a legitimate reason for accessing your file, such as fee earners and support staff working on your file and senior members of the firm for the purposes of supervision, checking your file for quality purposes or to deal with any complaints.
    5. Once our clients’ matters have concluded, we will hold your information on our clients’ files on our file management systems (electronic files) for at least 6 years from the date that the matter is closed in line with our retention periods. After that period has elapsed, we will destroy our clients’ files securely and/or delete it from our electronic records. Once that has happened, your information will no longer be available.
  8. If You Have Applied To Work For Us
    1. All of the information you provide when you apply to work for us, will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
    2. We will not share any of the information you provide during the recruitment process with any third parties unless authorised by you or required by law.
    3. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.You don’t have to provide what we ask for, but it might affect your application if you don’t.
    4. Our legal basis for processing your personal data is two-fold:
      1. For our legitimate interests in ensuring that we have adequate recruitment procedures and undertake the right checks to ensure that we recruit the right candidate; and
      2. To meet our legal obligations, particularly those relating to equality and diversity.
    5. If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment.
    6. If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 6 months from the closure of the vacancy.
    7. Information generated throughout the assessment process, for example interview notes, is retained by us for 6 months following the closure of the campaign.
    8. Equal opportunities information is retained for 6 months following the closure of the campaign whether you are successful or not.
  9. If You Are a Current Employee or Former Employee
      This Privacy Policy does not apply to you and you should refer to internal policies and procedures.
  10. Your Rights
    1. If you are an individual, you have the following rights under the General Data Protection Regulation (GDPR):
      1. Right to access personal data – you can request details from us of the personal data that we hold about you;
      2. Right to object to processing – you can tell us that you want us to stop processing your personal data;
      3. Right to rectification – you can ask us to correct personal data that we hold because you believe it is inaccurate;
      4. Right to erasure – you can ask us to delete the personal data that we hold about you;
      5. Right to restrict processing – you can tell us that you only want us to use the personal data for a specific reason.
    2. Please note that these rights are not absolute rights (they are not rights that will be automatically granted), as we have to consider whether there are any reasons why we cannot meet your request. For example, we will not be able to delete data that we are legally obliged to keep. We will let you know if we not able to meet your request and the reason why (where it is appropriate to disclose this information to you).
    3. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are not happy with the way that we handle your personal data. You can contact the ICO at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by calling the ICO’s helpline on 0303 123 1113.
    4. Please note that where you provide consent to us using your personal data, you are entitled to withdraw that consent at any time. You can do this by informing your file handler or contacting our designated Data Protection Manager.
  11. Links to Other Websites
      This Privacy and Cookie Policy does not cover any links to other websites that have been included on our website. Please read the privacy notices on the other websites that you visit.

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